Privacy Policy

Who we are

Our website address is: https://discoverykayaking.co.uk.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Contact information including name and email address , demographic information such as postcode and age, Kayaking experience and relevant medical information, allergy etc..

What we do with the information we gather:

We require this information to understand your needs and tailor our services to provide you with a better course/trip, for the following reasons:

To improve and deliver our products and services.

 To manage and communicate with our customers (this includes sending you updates about our trips)

Internal record keeping on trips

Cookies

If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

discovery kayaking will not exchange or sell your personal information to another organisation for their own marketing purposes. However, there are legitimate situations where we may have to share your personal information . An example could be where we are running a course alongside another provider. In these situations, the relationship between discovery kayaking and the third party  will be governed by a contract and strict requirements will be in place to protect your personal information.  In an extreme circumstance we may also need to pass on personal information to the emergency services.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

We keep identifiable personal data on our records indefinitely for internal record keeping and for the establishment and defence of legal claims.

What rights you have over your data

If you have an account on this site, have left comments, or filled in a booking form you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service. 

How we protect your data

In order to prevent unauthorised access or disclosure to your personal data, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect, both online and through other channels.

decision making and/or profiling we do with user data

discovery kayaking does not undertake complex computerised decision making that produce legal effects.  In a situation where a data controller is using your personal data in a computerised model or algorithm to make decisions “that have a legal effect on you”, you have the right to object. This right is more applicable to mortgage or finance situations.